Diane Massé
Product Specialist
Everything you need about billing and invoices.
You can manage your subscription anytime directly from your MagicPost billing page. Whether you want to upgrade, downgrade, or cancel, the process is quick and simple.
How to modify or cancel your subscription
Go to Plans in your dashboard.
Find your current plan and click the Upgrade, Downgrade, or Cancel button.
Confirm your choice – changes are applied instantly.
Cancellation note: If you cancel, you will not be charged for the next billing cycle. You will keep access to your paid features until your subscription’s end date.
Important: Annual plans are non-refundable, in line with our policies to prevent abuse.
Upgrading your plan
You can upgrade at any time. A prorated adjustment will be applied automatically, deducting the unused portion of your previous plan from the new charge.
Getting additional credits
We do not offer separate credit packs or custom subscriptions. If you need more credits, the best solution is to upgrade your plan.
Monthly vs. annual plans
Monthly: Flexible, with no long-term commitment.
Annual: Same features as monthly, but commitment for 12 months with an attractive discount. Non-refundable.
Accepted Payment Options
We process all payments securely through Stripe. We accept:
Credit cards (Visa, Mastercard, American Express, etc.)
Link
PayPal
Bank transfer (for large companies only)
Payment Process
Select your preferred payment method during subscription checkout. Stripe securely handles your payment details and transactions.
Billing Security
Payments processed through Stripe’s PCI DSS compliant infrastructure
Encryption of sensitive payment information
For any payment-related questions, contact our support team via the in-app chat.
Where can I find my invoices
You can access your invoices easily in two ways:
From your account
Go to the “Invoices” section in your account.
Scroll down to find a list of all your past invoices, organized by date.
Click on any invoice to view, download, or print it.
In your email
Each invoice is automatically sent to your registered email at the end of every billing cycle, whether monthly or yearly.
If you can’t find it in your inbox, check your spam or junk folder.
Still can’t locate your invoice? Reach out to our support team, and we’ll help you out!
Last update on:
January 2, 2025